FAQs
Do you offer one-day rentals?
Yes. You can pick up your rental as early as 8 am and return it by 5pm. Rentals returned after hours will have a after hours drop off fee of $25 applied.
What documentation is required to rent?
All drivers must present:
A valid driver’s license
Active auto insurance policy with collision OR you may purchase liability & collision through us.
A major credit card to hold on file with proof of current utility bill (gas, water, electricity).
Can I extend my rental?
Yes, all vehicles can be extended beyond the initial return date up to 2 weeks. Simply extend through the email you receive 2 hours before your rental is due back. Late extensions are subject to late extension fees.
Can I get a refund if I return the vehicle early?
No. Once your reservation is made all transactions are final.
Can I use a rental vehicle for rideshare or delivery services like Uber, Lyft, or DoorDash?
No. We do not allow our rental vehicles to be used for any type of compensation or commercial activity, including, but not limited to, Uber, Lyft, DoorDash, or other rideshare and delivery services.
Is there a mileage limit or travel restriction for rental vehicles?
Yes. Rental vehicles must be driven within a 100-mile radius of Saratoga Springs. Each rental includes 100 miles per day. Additional mileage is charged at $0.30 per mile.
Where do I pick up and return my rental vehicle?
All rental vehicles must be picked up and returned at our rental office in Saratoga Springs. We do not deliver vehicles, and we no longer offer pick-up or drop-off services.
Can I rent a vehicle for someone else or pay for someone else's rental?
No. The person renting the vehicle must also be the person driving it. You cannot rent a vehicle on behalf of someone else or pay for another person's rental. The renter must meet all eligibility requirements and sign the rental agreement.
How can I ensure a smooth pickup experience?
Complete your reservation online and arrive on time for your scheduled pickup.